Mazda is extending the warranty period for spare parts from three years to five years through the Mazda Warranty Plus program as well as implementing new standard labour rates in order to provide customers with stronger peace of mind.
Sarawut Bunyongkul, Customer Service Director of Mazda Sales (Thailand) Co Ltd, said, “Mazda is committed to delivering an enhanced and fully integrated customer experience, with the ultimate goal of becoming the ‘Top-of-Mind Brand’ in customer retention. During the 2025 fiscal year, Mazda will drive our after-sales service strategy forward through the implementation of a 4C Strategy (credibility, convenience, customer care and cost of ownership).”
He said Mazda has introduced a new standardized labor rate nationwide (Bt600/hour for regional showrooms and Bt680/hour for Bangkok). Customers can check maintenance costs based on service intervals, as well as the locations of authorized Mazda service centers and the new standard labor rates, on Mazda’s official website at https://www.mazda.co.th/th/maintenance.
“The Mazda Warranty Plus Program is a Mazda’s new initiative designed to offer exclusive benefits to our Mazda Family members. This program extends the warranty coverage for genuine automotive parts from three years to five years for engine block, automatic and manual transmissions, turbochargers and capacitors. The program applies to vehicles that are less than five years old or have mileage less than 150,000 kilometers (whichever comes first), and have a complete service history with regular maintenance every 6 months or every 10,000 kilometers (whichever comes first),” Sarawut said.
Customers can register and check their eligibility for this special offer from today until December 31, 2025, https://m.mazda.co.th/WarrantyPlusRegistration.
#mazdasalesthailand #mazdawarrantyplus #aftersales
